This short piece in BusinessWeek is really driving the point home: Apple’s shining reputation for stellar customer service is suffering. I’ve been bitten by the new and poorer support programs, as have others:
By broadening its share of the computer market and diving into whole new businesses, the company has become a case study in the [...]
Continue Reading...
Posted by zbeckman - August 29th, 2007 Comments Off
The Bradenton Herald recently ran this really lousy piece supposedly filling us in on the differences between the Mac and the PC. Normally I don’t bother to respond to such poorly researched articles, but this one is so laden with misinformation I just couldn’t help myself.
Continue Reading...
Posted by zbeckman - July 9th, 2007 Comments Off
This GOOD porn video is just too… ah, good, not to link to. Originally created as a look at the porn industry on the web, it’s a very light take on a pretty serious issue… and while the presentation is cute it’s also hypocritical, at least to my eye.
The video sheds a nearly negative light [...]
Continue Reading...
I’ve watched the reports of Pages 3 and a rumored Numbers spreadsheet application from Think Secret. Alas, their track record is near zero in terms of accuracy (though some of their leaks do, eventually, come to fruition in some tangential form). I can only hope that the touted January release date might actually come to [...]
Continue Reading...
Alright, I’m going to succumb to the media frenzy. Here’s my list of “things that will convince me to buy an iPhone.” It’s just a little bit more concrete than my last anti-hype post on the matter:
It absolutely must have fantastic voice support. I do everything by voice with my phone. When I get in [...]
Continue Reading...
Posted by zbeckman - May 26th, 2007 Comments Off
According to a recently disclosed report offered up by the Senate Intelligence Committee, everything that has gone wrong in Iraq — insurgency, economic chaos, the rise of Al-Qaeda — was anticipated by the CIA in 2003 and Bush knew it. Bush’s claim that he is a credible messenger because he reads the intelligence once again [...]
Continue Reading...
Posted by zbeckman - May 20th, 2007 Comments Off
Within mere hours of of Kenya Airways Flight 507 going down, the world knew about it. My own dashboard showed me an alarmingly large red circle in my Buzztracker, noting a major event of world news.
It’s truly amazing that we’ve reached a level of technology and information sharing that we have a near consensus-awareness of [...]
Continue Reading...
Posted by zbeckman - May 15th, 2007 Comments Off
Someone recently likened protecting illegal immigrants to protecting a thief. I can’t quite remember the quote, but in any case it’s a simple, black-and-white view of a complicated problem:
Let’s say someone breaks into your home and steals things, and then your neighbor helps hide them. They should both go to jail right? That’s exactly what [...]
Continue Reading...
Posted by zbeckman - May 13th, 2007 Comments Off
Two days in and it’s true, spam is dead. In the old Moveable Type days I just ended up turning off comments and trackbacks. The new Wordpress system doesn’t have this problem — thanks in large part to Akismet and Bad Behavior. The former comes with Wordpress and the latter I downloaded and installed in [...]
Continue Reading...
Posted by zbeckman - May 12th, 2007 Comments Off
Act without doing;
work without effort.
Think of the small as large
and the few as many.
Confront the difficult
while it is still easy;
accomplish the great task
by a series of small acts.
The Master never reaches for the great;
thus she achieves greatness.
When she runs into a difficulty,
she stops and gives herself to it.
She doesn’t cling to her own comfort;
thus problems [...]
Continue Reading...
Posted by zbeckman - April 15th, 2007 Comments Off
I’m a bit confused to see Google Desktop for the Mac, although I’m not surprised. Ultimately, any new, useful and popular product I’m happy to greet with open arms.
Google Desktop is a desktop search application that gives you easy access to information on your Mac and from the web. Desktop makes searching your own email, [...]
Continue Reading...
Posted by zbeckman - March 15th, 2007 Comments Off
When I read “reviews” from sources such as CNET that are so blatently incomplete, false and incompetent as this, I’ve got to speak up:
Direct-attached external storage just doesn’t get any better than Maxtor’s OneTouch III Turbo Edition.
The evidence is pretty clear — CNET gives this device a glowing review, yet the 19 user reviews on [...]
Continue Reading...