“You cannot not communicate. Every behaviour is a kind of communication. Because behaviour does not have a counterpart (there is no anti-behaviour), it is not possible not to communicate.”—Paul Watzlawick’s First Axiom of Communication
This, according to 52 Weeks of UX. Stated another way, “This is the first rule of UX. Everything a designer does affects the user experience,” a message that can’t be emphasized enough.
This is me. Martial artist, zen student, programmer, writer and author, technologist, father of two, photographer and a resident of Los Angeles (well, the outskirts of it).
I also publish Rational Scrum and am President & CEO of Hyrax International LLC, delivering comprehensive process improvements to its clientele. Specialities include audit and assessment of program areas such as project management, quality assurance, risk management and customer satisfaction as well as delivering focused initiatives to improve customer efficiency.
